PINNACLEAsset Management
Home
Contact

Talk to a real person at Pinnacle Asset Management

Whether you are considering your first investment or you are an existing client with a question, our support team is here to help — in your language, on your schedule.

We answer every enquiry personally. No bots, no ticket queues lost in the ether — just a team that takes your questions seriously.

Pinnacle Asset Management is headquartered at Herengracht 482, 1017 CG Amsterdam, Netherlands. Our registered office is open to verified clients by appointment — please use the form below or email us to arrange a visit. For everything else, choose the channel that suits you best.

Reply within one business day

Every enquiry gets a substantive, human-written reply — no autoresponders.

Support in 8 languages

English, Spanish, French, German, Portuguese, Chinese, Arabic, and Italian.

Private & secure

Your details are encrypted in transit and never shared with third parties.

Send us a message

Use the form below for any enquiry — account questions, plan selection guidance, partnership requests, or press. Provide as much detail as you can so we can route your message to the right team. Your message is delivered directly to support@pinnacleassetmanagement.ltd and a member of our support team will personally reply.

We reply personally

Send us a message

Fields marked * are required.

0 / 4,000

Tip: include relevant account details (e.g. your registered email) so we can find your account quickly. Never share passwords or 2FA codes.

By submitting this form you consent to Pinnacle Asset Management processing your data in accordance with our Privacy Policy. We never share your information with third parties for marketing.

Our Amsterdam office

Our registered office sits on Herengracht, Amsterdam's principal financial thoroughfare, in the heart of the city's banking district. While we operate primarily as a digital platform, our physical presence anchors our regulatory standing and gives clients a concrete point of contact.

Registered address

Pinnacle Asset Management AG

Herengracht 482

1017 CG Amsterdam

Netherlands

Registration

NL-87346512

Visits by appointment only. Please email us in advance so we can arrange access and ensure the right team member is available to meet you.

Herengracht 482, 1017 CG Amsterdam
Open in maps

Business hours

Our support team follows Central European Time. Outside these hours, live chat remains available for routine queries and our email inbox is monitored continuously — you will receive a substantive reply as soon as the relevant specialist is online.

Support hours (CET)
  • Monday – Friday· Full team online
    08:00 – 20:00 CET
  • Saturday· Reduced team
    10:00 – 16:00 CET
  • Sunday· Email monitored
    Closed (chat available)

Before you write — quick answers

Many common questions — about KYC, withdrawals, plan differences, vaults, and the referral program — are answered in detail on our FAQ page. If your question is covered below, you will get a faster answer by reading it than by waiting for an email. If it is not, we look forward to hearing from you.

See all FAQs

Still need help?

If none of the above answers your question, please use the form at the top of this page or email us directly at support@pinnacleassetmanagement.ltd. A real person reads every message — we look forward to hearing from you.